Article

FAQs No Email?

| posted on July 22, 2010

Frequently Asked Questions
I’m not receiving e-mail, what could be the problem?

You may have your e-mail client software set to "leave mail on server" or are using IMAP, which can cause your account to exceed its disk quota if a large quantity of mail has accumulated there. Be careful what you actually leave on the server. Using POP in "leave mail on server" mode slows your email access, and IMAP, while very helpful for mobile users, is not a great idea for users who always use the same computer. You may have several megabytes of mail stored on the mail server in either of these cases, and it would be a good idea to remove any excess that you don’t need. Consult your e-mail software documentation for information on removing email from the server.